Saturday 28 May 2011

Things that annoyed me, week ending 8th May 2011

I originally started this blog as a place to write interesting things and also... an outlet of anger - somewhere to write my rants and reflect on them in years time and laugh!

It didn't exactly turn out the way I planned, but, I decided to start a weekly post that I was going to originally call "Things that pi$$ed me off this week", but instead, I am calling it "Things that annoyed me".

Starting a few weeks back in a week when I took my brother down to Weston-Super-Mare for a performance in a show - overall it was really good... but...

Petrol Stations

I wanted to fill up before the long journey (My longest drive!), there was a long queue for paying, so I thought I would save some time and use the "Pay at pump" option. I stick in the card (It was either my Amex or Mastercard) and it flashes "Card not accepted for pay at pump, please pay at Kiosk", and then all throughout filling up, it kept flashing on the screen "You can save a lot of time when you next need to fill up, just select Pay at Pump"

Charity Shops & Minimum credit card fees

A little thing I do which I just can't help myself... If I go to a place I haven't been before, I always pop in to the local charity shop - I don't know what it is, but almost every other one seems to have Westie statues!

I am completely addicted to Westies and buy them when ever I see them! So... I see that the Heart Foundation in Weston-Super-Mare had about 6 or 7 statues and... I bought the lot!

Now, I hardly ever carry cash with me - I pay for nearly everything on card and I did that here - no problems, but then, just after I finished paying, the woman says that there is another statue around the back if I wanted it... It looked alright and I said "sure!"

After a nice talk, she put the statue through the till and it cost £3.50, I wanted to pay on the card and she said that they only take credit cards for over £5.

I did not have the money and there was nothing else I wanted so I asked her why they have that policy and she just said that it is because they charge too much.

I don't know if anyone is aware but, the real fees are anything from a maximum of around 4% down to around 1%, some charge a transaction fee on top of between 5p-30p, others don't.... Now, a chain as big as The British Heart Foundation, especially being a charity probably pay the minimum, Baring this in mind, and the fact I wanted the statue, I offered to pay 50p which should of more than covered their costs (if they only pay a percentage, it makes no difference how many transactions anyway!).

The lady said she did not want to do this as she couldn't accept it. I really did not fancy having an argument over something so small, but, it is annoying!

To add to this, whilst I was going out, I said in a jokey way "Can I have a refund for what I bought, and then buy them all together"... and... the lady said "YES"! Now, to anyone who doesn't know - credit card refunds can cost just as much as the initial fees - I said it was ok and I left!

By far, they are not the only ones who do it - If you look around there are so many high street chains that have a minimum transaction limit, and, if you did not know, this is not actually allowed in the merchant terms and conditions that they have to agree with (many cards also forbid small order extras). I am in no way going to complain about a charity shop, but, minimum transaction amounts/fees are one thing that has been annoying me for years!

My brother

Practically all the way back from Weston-Super-Mare, he kept asking "If I had heard?" and singing "Bird is the word"

And, that's it! This series isn't going to be a huge rant, it is just a bit of fun for me to get things off my chest... I am no good at keeping a diary as things happen, so I hope this will be a record that will be around for a long while!

No comments:

Post a Comment